Terms & Privacy Policy

PART 1: TERMS AND CONDITIONS & LEGAL DISCLAIMERS

1. Acceptance of Terms

By accessing and utilizing the services provided on findmyplan.ca (hereafter referred to as the "Website," "Service," "we," "us," or "our"), you explicitly acknowledge, agree to, and accept the following terms, conditions, and disclaimers. If you do not agree to these terms, you must immediately cease using this website.

2. Independent Advisory & Non-Affiliation Framework

findmyplan.ca is an independent, third-party marketing, research, and consumer advisory platform. We are not owned, operated, authorized, endorsed by, or directly affiliated with Rogers Communications, TELUS Corporation, Bell Canada, or any other telecommunications service provider or "Big Three" carrier mentioned on this platform.

All product names, corporate logos, service marks, and brands displayed or referenced on this platform are the sole property of their respective trademark owners. The inclusion or stylistic reference to these third-party carriers is strictly for nominative, comparative, and informational purposes to describe consumer plans available in the marketplace, and does not imply any direct commercial partnership, agency relationship, or joint venture between findmyplan.ca and the carriers.

3. Operational Structure & Compensation Disclosure

Our matching and consultation service is 100% free of charge to the consumer. findmyplan.ca acts strictly as a market research router. We partner with a specialized network of independent, authorized telecom dealership corporations and individual registered sales representatives. When a user submits an inquiry or requests a specific plan match via our "Get Offer" mechanics, findmyplan.ca securely routes the user's submitted interest and contact profile to a qualified independent dealer representative capable of accessing and fulfilling that specific limited-time promotional tier.

To support operations and keep our consumer tools completely free, findmyplan.ca receives independent marketing compensation, referral finder-fees, or transaction commissions directly from our network of independent dealer partners upon the successful processing of a telecom contract. Additionally, we retain rights to utilize anonymous, aggregated data inputs to map localized pricing trends and optimize automated plan ranking matrices.

4. Limitation of Liability & Advisory Scope

All pricing tiers, feature lists, data allocations, and promotional variables published across findmyplan.ca are curated for informational and preliminary matching purposes only. Telecom rates, unlisted "backpocket" promos, and regional dealer incentives change rapidly based on real-time market conditions. While we make every professional effort to verify localized offers, findmyplan.ca provides no warranty, express or implied, regarding the continuous availability, price stability, or ultimate eligibility approval of any targeted plan package.

The definitive contract of service is exclusively drawn between the consumer and the final telecom utility provider (or their fully licensed corporate dealer network). findmyplan.ca is entirely excluded from, and shall not be held legally liable for, future plan modifications, mid-term rate adjustments, installation logistics, billing errors, hardware fulfillment issues, or ongoing customer service disputes under any active telecom provider account.

5. Third-Party Data Controller Waiver

By utilizing our matching service, you acknowledge that findmyplan.ca acts solely as a lead generation router. Once your inquiry data is securely transferred to an independent authorized dealer, that dealer assumes the legal role of Data Controller. findmyplan.ca is expressly indemnified and held harmless from any subsequent violations of telemarketing regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL), or Do Not Call List (DNCL) infractions committed by the receiving third-party dealer.

6. User Indemnification & Data Accuracy

You agree to fully indemnify, defend, and hold findmyplan.ca harmless against any claims, lawsuits, or damages arising from your submission of inaccurate, unauthorized, or third-party contact information. You legally affirm that any phone number or email address provided through our forms is exclusively registered in your name or that you have express legal authority to provide consent for that number. Submitting "fake" or "recycled" numbers to trigger telemarketing traps is strictly prohibited and actionable under law.

7. Mandatory Binding Arbitration & Class Action Waiver

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to your use of findmyplan.ca, these Terms, or any telemarketing communications resulting from your use of this service shall be resolved exclusively by final and binding arbitration, rather than in public court. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. The arbitration shall be governed by the laws of the Province of Alberta and conducted in Calgary, Alberta, unless otherwise mandated by consumer protection laws.

8. Age of Majority

The services provided by findmyplan.ca are strictly intended for individuals who are 18 years of age or older, or who have reached the age of majority in their respective province or territory. By using this site, you represent and warrant that you meet this age requirement. We do not knowingly collect personal information from minors.

9. Intellectual Property Rights

All original content, features, website design, and underlying technology on findmyplan.ca are the exclusive property of findmyplan.ca and are protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction, scraping, cloning, or distribution of this material is strictly prohibited.

10. Severability & Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein. These Terms constitute the entire agreement between findmyplan.ca and you in relation to your use of this Website, superseding all prior agreements and understandings.

PART 2: PRIVACY POLICY & COMPLIANCE DATA MANDATE

1. Accountability & Compliance Scope

This Privacy Policy outlines how findmyplan.ca manages personal data in strict alignment with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy guidelines. We act as a responsible processor of user inquiries, protecting the information entrusted to us by Canadian consumers.

2. Specific Information We Collect

We only collect data points strictly necessary to assist you in securing a promotional telecom rate. This information is voluntarily provided when filling out our "Get Offer" intake form and includes: First and Last Name, Phone Number, Email Address, and General Geographic Region or Postal Code (required to verify regional plan availability).

3. Explicit Purpose & Data Transfer Mapping

The collection of your personal contact data serves one single, explicit purpose: to coordinate, verify, and transmit your explicit inquiry details to a matching independent authorized telecom representative who can facilitate the processing of the specific promo offer you requested. Your data is never sold, traded, rented, or leased to third-party mass brokers, insurance agencies, or unrelated marketing firms.

4. CASL & TCPA Compliance Statement (Consent & Opt-Out)

In accordance with Canada’s Anti-Spam Legislation (CASL) and applicable telemarketing regulations, findmyplan.ca enforces a strict anti-spam policy. Submitting an inquiry through our forms establishes an explicit transaction-driven request and provides express written consent for a single, direct follow-up call, SMS/MMS text message, or email from an assigned authorized telecom representative regarding the specific deal selected. This consent applies even if your phone number is registered on a provincial, national, or corporate Do Not Call List (DNCL).

Withdrawal of Consent: You maintain the right to revoke this consent at any time. You can opt out of text messages immediately by replying "STOP" to any received SMS. To opt out of calls or emails, simply inform the representative or contact our privacy desk. findmyplan.ca will never automatically opt your contact information into repetitive weekly newsletters, drip marketing sequences, or unsolicited third-party promotional broadcasts without a separate, distinct, and unambiguous opt-in consent box.

5. Data Security, Access, and Deletion Rights

We deploy standard encryption protocols to protect your info during transmission. All transmitted lead data is subject to routine retention cleanings. Any Canadian citizen maintains the right to inspect what contact information findmyplan.ca holds on file, request immediate data corrections, or demand complete, permanent deletion of their record from our systems by sending an email request to our privacy desk.

6. Cookie Policy & Third-Party Analytics

Like most modern platforms, findmyplan.ca utilizes cookies, web beacons, and similar tracking technologies (including the Meta Pixel) to monitor site performance, optimize user experience, and deliver targeted advertising. We also utilize session recording tools (such as Microsoft Clarity) to understand how users interact with our website to improve our user interface. By using our website, you consent to the collection and use of this behavioral data. You can manage your cookie preferences or opt out of targeted advertising through your browser settings or via third-party consumer choice mechanisms.